Business Office Services
In addition to student billing, the Business Office offers the following services.
Cashier Services
The Student Business Office is the University's primary cash handling representative. All tuition bills can be paid online or at the Student Business Office during regular business hours.
Financial aid refund checks will not be distributed from the Student Business Office. Checks will be mailed to the student's preferred mailing address indicated in our system. The university prefers that all refunds to students be delivered via electronic fund transfer (E-Refund). Sign up for E-Refund can be completed through the Student Finance Self-Service which can be accessed through the Saints Connect dashboard .
An ATM is available on campus in the Moye Hall Breezeway.
For complete cashier services, policies and procedures, please view the linked document .
Book Vouchers
A Book voucher is an allowance available at the Bookstore, representing the expected
financial aid above and beyond tuition, room/board, fees and any other charges related
to
school attendance. It can be used to purchase textbooks, supplies, clothing, gifts
or
Bookstore Bucks cards.
Students eligible are those whose expected financial aid is in excess of tuition plus
all other
charges associated with school attendance.
Amount available is subject to change depending on Student Account Activity (add/drops,
changes in financial aid, etc.). All students must have Final Confirmation of
Registration approval prior to utilizing a book voucher.
Visit the Bookstore Website for more information and deadlines.
Payment Arrangements for Former Students
Former students who have outstanding balances with OLLU can make payments online .
Perkins Loans Payments
Heartland ECSI is the university's third-party billing servicer. Heartland ECSI sends out monthly notices of the payment due on the loan. The student/borrower can check the status of their loan and make payments at www.heartlandecsi.com .
- The following services are available, online through Heartland/ECSI, for
students; - Online Pre-Loan (Entrance) Counseling
- Online Master Promissory Note processing
- Online Student/Borrower Queries
- Online Exit Counseling
- Online Payment Collections
The student/borrower should contact the Student Business Office at 210-528-6849, if:
- He/she plans to leave the university either through graduation, transferring, withdrawal or dropping below half-time, to arrange an exit interview
- He/she has a change in name, address and/or phone number
- He/she will be applying for any entitlements (deferment, cancellation, etc.)
- If he/she is unable to make a scheduled payment
Perkins Loan Entrance Counseling
Before monies are disbursed for a Federal Perkins Loan, regulations require that the
student complete an entrance counseling session. The counseling session helps guide
the student in managing his or her student loan. This session can be found online
by visiting https://www.ecsi.net/promb84/
. The student/borrow can view their Federal Perkins Loan information by logging into
their account at www.heartlandecsi.com
.